Privacy Policy

1. Introduction

ReliefRealty ("we," "us," or "our") operates the website reliefrealty.help (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit a request for a cash offer. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

2. Information We Collect

We collect information you voluntarily provide when you fill out our lead capture form, including your full name, phone number, email address, property address, property type, property condition, and any additional details you choose to share. We may also collect standard technical data such as IP address, browser type, and pages visited through cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to contact you regarding your property and provide a cash offer, communicate with you via phone, SMS, and email about your inquiry, improve our website and services, and comply with applicable laws and regulations.

4. SMS / Text Message Communications

By providing your phone number and checking the consent box on our contact form, you expressly consent to receive text messages from ReliefRealty for updates and marketing purposes related to your property inquiry. Message and data rates may apply. Message frequency varies based on your inquiry status. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at [email protected].

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as CRM platforms), provided those parties agree to keep this information confidential. We may also disclose information when required by law or to protect our rights.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our Site may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information we hold. To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the new policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: